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Terms & Conditions and Refund Policy
Last Updated: [Date]
Welcome to LSE International Service.
These Terms & Conditions govern the use of our website and the purchase of our digital, IT, and online services. By using our website or purchasing any service from us, you acknowledge that you have read, understood, and agreed to these terms.
1. Company and Services
All services available through this website are provided by:
LSE International Service
Our services are delivered remotely and may include:
- Website design and development
- Website maintenance and technical support
- IT consultancy and technical services
- Server and application monitoring
- Application development
- Social media management
- Digital marketing and advertising campaigns
- Online business support
- Website management and technical optimization
- Digital business development services
- Online customer support and follow-up
- Public relations and digital services
- Other IT and online services agreed with the customer
The exact scope of each service will depend on the agreement, quotation, invoice, or service description provided to the customer.
2. Customer Orders and Agreements
Before beginning a project, we will communicate with the customer regarding the requested services, requirements, scope of work, pricing, and applicable delivery arrangements.
Where applicable, the agreed services will be documented through a service agreement, quotation, invoice, written confirmation, or other appropriate business documentation.
By accepting the service and completing payment, the customer confirms their acceptance of the agreed scope of work and applicable terms.
3. Payment
Customers must pay for services using the payment methods made available by LSE International Service.
Depending on the nature of the project, payment may be:
- Made in full before work begins;
- Divided into agreed instalments;
- Paid according to project milestones; or
- Structured according to the specific agreement with the customer.
The applicable payment schedule will be communicated before or during the commencement of the service.
4. Commencement of Services
Following confirmation of payment and receipt of the necessary information from the customer, LSE International Service may begin providing the agreed services.
For customised digital services, resources and working time may be allocated specifically to the customer’s project once work has commenced.
5. Customer Responsibilities
The customer is responsible for providing accurate information, materials, access credentials, content, approvals, and other information reasonably required to deliver the service.
The customer must ensure that any content, information, images, data, or materials provided to us may lawfully be used for the requested project.
The customer must not use our services for unlawful, fraudulent, abusive, or prohibited activities.
6. Project Delivery
Delivery times depend on the nature, complexity, and requirements of each project.
Any estimated delivery date is subject to the customer providing the information, materials, approvals, and access required for the project.
Delays caused by missing information, delayed approvals, or changes requested by the customer may affect the estimated completion date.
7. Additional Work and Changes
Services are provided according to the agreed scope of work.
Requests that fall outside the original scope may require additional time and/or payment. Where applicable, the customer will be informed before additional work is undertaken.
8. Refund and Cancellation Policy
We aim to provide professional and reliable services and to resolve any customer concerns fairly.
Before Work Begins
If a customer requests cancellation before work has commenced, the request may be considered for a refund, subject to the circumstances of the order and any costs already incurred.
After Work Has Commenced
Once work has commenced, refund requests will be reviewed based on the status of the project, the work already completed, resources allocated, and the specific agreement with the customer.
For customised digital services—including website development, programming, marketing, consultancy, technical services, and social media services—a refund may not be available once substantial work has commenced or services have already been delivered, subject to applicable law.
Completed Services
Services that have been completed and delivered in accordance with the agreed scope are generally non-refundable, except where a refund is required by applicable law or otherwise agreed between the parties.
Service Issues
If a customer believes that a service has not been delivered according to the agreed requirements, the customer should contact us first and provide us with a reasonable opportunity to investigate and, where appropriate, correct the issue.
9. Refund Requests
Refund requests should be submitted through our official contact details.
The request should include:
- Customer name
- Order or invoice number, if available
- Payment date
- Reason for the refund request
- Relevant supporting information or documentation
Each request will be reviewed individually and a response will be provided following the review.
10. Payment Disputes
If a customer has a concern regarding a payment or service, we encourage the customer to contact LSE International Service directly so that we can investigate and attempt to resolve the matter promptly.
We maintain appropriate records relating to orders, invoices, communications, and services provided, subject to applicable legal and operational requirements.
11. Intellectual Property
Unless otherwise agreed in writing, pre-existing software, tools, templates, systems, processes, and materials owned or licensed by LSE International Service remain the property of their respective owners.
Ownership and permitted use of materials specifically created for a customer will be determined by the applicable agreement or contract.
12. Third-Party Services
Some services may rely on third-party providers, including hosting companies, domain registrars, advertising platforms, software providers, payment providers, or other technology platforms.
LSE International Service cannot guarantee uninterrupted operation of services controlled by third parties.
Where reasonably possible, we will assist customers in addressing issues relating to third-party services.
13. Privacy and Customer Information
Customer information will be handled in accordance with our applicable privacy practices and used as reasonably necessary to provide services, process orders, communicate with customers, and meet legal or business requirements.
14. Lawful Use
Customers agree to use our services lawfully and must not use our services for fraud, illegal activities, infringement of third-party rights, or any other prohibited purpose.
We reserve the right to refuse or suspend services where there are reasonable grounds to believe that the service is being used unlawfully or in violation of the applicable agreement.
15. Limitation of Liability
We will take reasonable steps to provide services in accordance with the agreed scope.
However, certain online and digital services depend on internet infrastructure, third-party platforms, hosting providers, software providers, or other services outside our direct control.
Nothing in these Terms & Conditions excludes or limits any liability or customer rights that cannot legally be excluded or limited under applicable law.
16. Complaints and Customer Support
Customer satisfaction is important to us.
If you have a complaint or concern regarding our services, please contact us directly using the official contact information below. We will review the matter and aim to respond within a reasonable period.
17. Changes to These Terms
LSE International Service may update these Terms & Conditions when necessary. The latest version will be published on this website together with the applicable update date.
18. Acceptance
By using our website, placing an order, or purchasing a service from us, you acknowledge that you have read and understood these Terms & Conditions and agree to them, together with any specific agreement or contract applicable to your service.
Company Information
Service Provider: LSE International Service
Website: https://erpfront.com/
Email: marketingali2305@gmail.com
Business Address:
128 City Road, London, United Kingdom
For questions regarding services, orders, refunds, or complaints, please contact us using the email address above.